St. Barnabas Hospital

St. Barnabas Hospital Visiting Hours

All visitors enjoy full and equal visitation privileges. All patients have the opportunity to receive visitors and the right to limit their visitors. There may be certain circumstances that will require us to restrict or limit visitors for reasons of patient safety. Two visitors to a bedside, please.

Medical, Surgical and Pediatrics

11am-8pm
Medical/Surgical: No children under 12 years of age
Pediatrics: 4pm-5pm for siblings 12 years and under

Neonatal Intensive Care Unit

Siblings: Every Saturday, 1pm-4pm
Parents and Grandparents: 24 hours except 7am-8am and 7pm-8pm

Intensive Care Unit

11am-8pm

Maternity

Spouse/Partner: 10am-10pm
General Hours: 11am-8pm
Siblings 12 years and under: 4pm-5pm
During the flu season, children under 12 years of age are not permitted to visit unless vaccinated for the flu.

Labor & Delivery

Two designated support persons are permitted at the bedside. Children under 18 years of age are not permitted unless the patient has received permission in writing from the Labor & Delivery manager or administrative supervisor.

Psychiatry Units (Kane 2/Kane 3)

1pm-2pm daily
7pm-8pm daily
The minimum age of visitors to the psychiatric units is 16 years old.

Please note: Children under 14 years of age are not permitted to remain in the hospital lobby unaccompanied and may only visit patient floors as designated. 

Click here for directions.

SBH Cafeteria
The SBH Cafeteria is open daily for visitors and is located in the lower level of the hospital.

Breakfast: 6:30am-9:30am
Lunch: 11am-2pm
Dinner: 3:30pm-6:15pm

Gift Shop
The Gift/Snack Shop is located in the hospital on the lower level across from the cafeteria. The Shop sells magazines, newspapers, greeting cards and a variety of light take-out refreshments, including soup, sandwiches, hot and cold beverages, cereal, cookies, candy and chips. Balloons and a small selection of gift items are also available.

Monday-Friday: 8am-6:45pm
Saturday-Sunday: 10:30am-5pm

The parking garage at St. Barnabas Hospital is open 24 hours and 7 days a week for all patients and visitors.

Visitor Parking Rates
Up to 1 hour: $8
Up to 2 hours: $12
Up to 6 hour: $20
Up to 12 hours: $25
Up to 24 hours: $35

We are very pleased to offer our patients free unlimited local telephone service. As the hospital is not responsible for the loss of personal articles, we ask that you send any cellular phone and devices home for safekeeping.

The Telehealth television rental service rate of $6 per day includes a variety of DirecTV channels and local channels. Please leave a message at ext. 6567 if you would like to request television
service or if you experience any problems. The Telehealth attendants are in the hospital from 1pm to 7pm every day
of the week.

Being sick or injured can be frightening and emotionally draining. Our SBH chaplains offer emotional and spiritual care for you and your loved ones. They are available to listen, to comfort, and to help you draw upon your personal strengths.

The pastoral care services we offer are non-denominational and independent of any particular religious affiliation. Our chaplains follow the lead of the patient/resident and intervene in ways that are appropriate to the unique needs and desires of the individual. This includes support and help in accessing the patient’s and/or family’s resources through compassionate listening. We respect all religious traditions and welcome the involvement of your home clergy while you are hospitalized. It is also not necessary to belong to a congregation or even consider yourself religious to consult a chaplain.

Hours

St. Barnabas Hospital
SBH Health System
4422 Third Avenue, Main Floor
Bronx, NY 10457
Monday─Friday, 9am─5pm
718-960-6280

The Meditation Room

The Meditation Room is a nondenominational space offered to persons who may need a moment of quiet. The only thing we ask is to respect others who may be in the room at the same time and maintain a quiet place. Open 24 hours and seven days a week, the Mediation Room is located on the ground floor between the main elevators and the hallway leading to the exit.

The Patient & Family Service Center offers you the convenience of multiple services all at one location. Our office is on the ground floor of the hospital near the visitor elevators.Please stop by and meet our friendly and professional staff, who will gladly help you with the following:

• Admitting forms and documentation
• Financial information and payment
  options
• Insurance
• Sliding-scale fees
• Qualifications for charity care
• Paperwork to request copies of your medical records
• MetroCards and payments

Hours
Admitting: Monday-Sunday, 6am-Midnight
Financial Representatives: Monday-Sunday, 7am-7pm
Cashier: Monday-Friday, 9am-5pm

How Can a Representative Help You?
A patient representative will listen to your concerns, address your needs and help you find solutions to problems. For example, if there is any miscommunication or misunderstanding that leads to conflicts or disagreements involving treatment decisions, the patient representative will assist you by providing a way to find resolutions. Patient representatives are impartial. They provide effective liaisons between patients, their family members, physicians, nurses and all hospital departments.
Questions you may have on topics regarding advance directives, such as healthcare proxy, living wills and DNR (Do Not Resuscitate), can also be addressed through the Patient Relations Office.

Where Can I Find a Patient Representative?
The Patient Relations Office is located on the 2nd floor in the main hospital building. You may call a Patient Representative directly from 9am to 5 pm, Monday-Friday, at 718-960-6121 or 718-960-6353.
If you have an urgent problem during evenings, weekends or holidays, please contact the charge nurse at the nursing station on your floor.

In New York State, all patients are guaranteed rights and protections that ensure the quality and safety of their healthcare. For a comprehensive list of all patients’ rights, please visit the New York State website and the Patient Rights page.

Main Hospital
718-960-9000

Admitting
718-960-6600

Clinic Appointment Desk
718-960-6430 or 718-960-6433

Credit Office
718-960-6356

Gift Shop
718-960-6366

Lobby Concierge (Courtesy Phone)
718-960-5070

Medical Records
718-960-6111

Pastoral Care
718-960-6280

Patient Accounts
718-960-3817

Patient Relations
718—960-6121 or 718-960-6353

Security Department
718-960-6228

Social Work/Care Transitions
718-960-6140