DRIVE
TO
Patient-Centered Excellence
14
DRIVE
TO
Patient-Centered Excellence
15
St. Barnabas TV Channels Guide
3
CBS
6
NBC
8
FOX 5
10
ABC 7
12
MY 9
14
CW
15
GALA
16
LIFE
17
NICK
18
COMEDY
22
BLOOM
23
DISNEY
24
CNN
25
TBS
26
TNT
27
USA
28
WEATHER
29
TELEMUN
30
UNI
31
PBS
32
Rental Info
33
WLNY
34
WHT
35
WLIW
36
PBS
37
TFT
38
PBS
39
NICK 2
40
AMC
41
FNC
42
HLN
43
C SPAN 2
44
DSC
45
TLC
46
ABC Family
47
ANIMAL
48
HIST
50
TBN
51
OWN
52
A&E
53
CN
55
Patient Care
60
Newborn Eng.
61
Newborn Spn.
Now that you have arrived
at St. Barnabas Hospital,
you may have some
questions about your care.
Our patient representatives
will gladly assist you.
How Can a Patient
Representative Help You?
A Patient Representative will listen to your concerns, address your
needs and help you find solutions to problems. For example, if there is
any miscommunication or misunderstanding that leads to conflicts or
disagreements involving treatment decisions, the Patient Representative
will assist you by providing a way to find resolutions. Patient
Representatives are impartial. They provide effective liaisons between
patients, their family members, physicians, nurses and all hospital
departments.
Questions you may have on topics regarding Advance Directives, such
as Healthcare Proxy, Living Wills and DNR (Do Not Resuscitate), can
also be addressed through the Patient Relations Office.
Where Can I Find a Patient Representative?
The Patient Relations Office is located on the 2nd floor in the main
hospital building.
You may call a Patient Representative directly from 9:00 am to 5:00 pm,
Monday through Friday:
(718) 960-6121
or
6353
. If you have an urgent
problem during evenings, weekends or holidays, please contact the
Charge Nurse at the Nursing Station on your floor.
Patient Representatives
