DRIVE
TO
Patient-Centered Excellence
18
DRIVE
TO
Patient-Centered Excellence
19
Your doctors, nurses
and other healthcare
providers regularly review
your progress during your
hospitalization. You will be
continuously informed of your
medical condition and will be
encouraged to participate in
your care.
Your Room
When you are admitted to your room, you will be seen by a nurse and
a physician. Your nurse will give you an orientation to your room and
surroundings.
You will be shown your “call button,” which signals to the nurses’ station.
Use the call button when you need assistance of any kind. When
speaking over the intercom, speak clearly so that you can be heard.
If your request is not an emergency, please leave enough time for the
nurse to get to you.
Keeping You Safe
The hospital follows the national patient safety goals to ensure that you
are safe during your hospital stay. Your doctor and nurse will clean their
hands often while caring for you and will check for patient identifiers to
ensure they are providing the right care for the right person.
During your hospital stay you may need to be placed on “isolation.” Your
doctor or nurse will explain what this means for you and your family it is
important that you and your family follow the instructions on “isolation”
given by the nurse or doctor caring for you. This will ensure that you will
have a safe stay.
During Your Stay
What You Can Do To Stay Safe
Wash or sanitize your hands before touching your IV, surgical wound
or catheter. Also, clean your hands before eating, and before and after
using the bathroom.
Ask your family and visitors to wash their hands or use the alcohol
sanitizer when visiting you.
Personal Property
The hospital cannot be responsible for loss or damage to any
personal property you choose to keep on your person or in your room.
Please leave jewelry and other valuables at home or give them to a
family member or friend for safekeeping. If this is not possible, when you
are admitted to your room, ask your nurse to arrange for the hospital
Security Department to secure these items. A receipt detailing your
items will be kept in your chart and your items will be returned to you
upon discharge.
Personal articles you need, such as
eyeglasses, dentures and hearing
aids, should be placed with care
and not left on your food tray or
underneath your pillow. Denture cups
and eyeglass cases are available upon
request. Valuables may be retrieved
from the Security Department 24
hours, 7 days a week.
Please, it is important that you keep
your hospital ID wristband until
you retrieve your valuables from
Security, which is located in the lower “G” level of the main hospital
building. Please note: we are not responsible for personal property that
has not been retrieved within 90 days of discharge.
