DRIVE
TO
Patient-Centered Excellence
24
DRIVE
TO
Patient-Centered Excellence
25
Almost no one should have to live with pain.
There are treatments and medicines that really work. Your doctor
or nurse cannot help you unless you tell them about the pain.
Today, pain control is a very important part of hospital care.
You should be asked about pain when admitted and be told that
effective pain relief is available.
IF YOU HAVE PAIN,
PLEASE TELL YOUR DOCTOR OR NURSE.
Use the following scale to rate your pain:
Pain Assessment and Management
No
Hurt
Hurts
Little Bit
Hurts Little
More
Hurts
Even More
Hurts
Whole Lot
Hurts
Worst
Wong-Baker FACES™ Pain Rating Scale
©1983Wong-BakerFACES™Foundation. Usedwithpermission.
St. Barnabas Hospital physicians and staff are dedicated to giving
you the very best healthcare, ALWAYS. As a part of our DRIVE to
Patient-Centered Excellence, we are undergoing many changes. Some
of these changes you will see and some you will feel. Overall, it is our
intention that you receive the kind of care that not only exceeds your
expectations, but that you will never forget.
Your satisfaction matters and your feedback is very important to us!
We would like you to tell us how we are doing and how we can improve.
A Patient Satisfaction Survey may be arriving in your mailbox. Please
take a few minutes to rate your visit with us, indicating choices from
“Never” to “Always.” We ask that you please mail it back. We want
you to be satisfied, ALWAYS! Thank you!
For questions or comments, you may call our
Patient Relations
Department
at
(718) 960-6121
or
6353
.
Thank you for choosing St. Barnabas Hospital.
A Message to Our Patients
