DRIVE
TO
Patient-Centered Excellence
28
DRIVE
TO
Patient-Centered Excellence
29
1. Understand and use these rights. If for any reason you do
not understand or you need help, the hospital MUST provide
assistance, including an interpreter.
2. Receive treatment without discrimination as to race, color,
religion, sex, national origin, disability, sexual orientation,
source of payment, or age.
3. Receive considerate and respectful care in a clean and safe
environment free of unnecessary restraints.
4. Receive emergency care if you need it.
5. Be informed of the name and position of the doctor who
will be in charge of your care in the hospital.
6. Know the names, positions and functions of any hospital staff
involved in your care and refuse their treatment, examination
or observation.
7. A no smoking room.
8. Receive complete information about your diagnosis, treatment
and prognosis.
9. Receive all the information that you need to give informed
consent for any proposed procedure or treatment. This information
shall include the possible risks and benefits of the procedure
or treatment.
10. Receive all the information you need to give informed consent
for an order not to resuscitate. You also have the right to designate
an individual to give this consent for you if you are too ill to do so.
If you would like additional information, please ask for a copy
of the pamphlet “Deciding About Health Care—A Guide for
Patients and Families.”
Patients’ Bill of Rights
As a patient in a hospital in New York State, you have
the right, consistent with law, to:
11. Refuse treatment and be told what effect this may have
on your health.
12. Refuse to take part in research. In deciding whether or not
to participate, you have the right to a full explanation.
13. Privacy while in the hospital and confidentiality of all information and
records regarding your care.
14. Participate in all decisions about your treatment and discharge from
the hospital. The hospital must provide you with a written discharge
plan and written description of how you can appeal
your discharge.
15. Review your medical record without charge. Obtain a copy of your
medical record for which the hospital can charge a reasonable fee.
You cannot be denied a copy solely because you cannot afford
to pay.
16. Receive an itemized bill and explanation of all charges.
17. Complain without fear of reprisals about the care and services
you are receiving and to have the hospital respond to you and if
you request it, a written response. If you are not satisfied with the
hospital’s response, you can complain to the New York State Health
Department or to the Joint Commission.
18. Authorize those family members and other adults who will be given
priority to visit consistent with your ability to receive visitors.
19. Make known your wishes in regard to anatomical gifts. You may
document your wishes in your health care proxy or on a donor card,
available from the hospital.
Public Health Law( PHL) 2803 (1)( g) Patient’s Rights, 10NYCRR, 405.7,405.7( a)( 1), 405.7( c)
