SBH Health System is committed to providing financial assistance to patients who are uninsured, underinsured, ineligible for a government program, or otherwise unable to pay. Consistent with our mission to deliver compassionate, high quality, affordable healthcare services and to advocate for those who are poor and disenfranchised, we strive to ensure that the financial capacity of people who need health care services does not prevent them from seeking or receiving care.
Financial Assistance is not a substitute for personal responsibility. Patients are expected to cooperate with our procedures for obtaining charity or other forms of payment or financial assistance, and to contribute to the cost of their care based on their ability to pay. Financial need will be determined in accordance with specific procedures that we follow.
Completed applications will be reviewed by the Credit and Patient Financial Services Department for final approval. Patients will be provided with a financial counselor who can provide assistance, in their language, or via qualified telephonic interpreters, through every phase of the charity care application process.
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